I can't access my wallet anymore. What should I do?

Q: I lost access to my wallet. How can I get it back?
A: To recover your wallet, you’ll need to have either:

  • Enabled browser sync on your Herond account.
  • Set up a security question or have your wallet accessible another device.

If you don’t have either of these, you might need to create a new wallet.

Tips for wallet security:

  • Backup your wallet as soon as you create it.
  • Choose a strong security question with a unique answer.
  • Export your private key and store it safely.

Remember: A non-custody wallet means you are solely responsible for your wallet’s security.