Clearing All data from device cleared everything from synced cloud

Description

clearing all data deleted my all data from cloud as well even tho everything was synced with email id.

I was having issue with accessing my bookmarks so i thought i should clear data of app through system settings. when i opened the browser after clearing all data , it deleted all data from cloud as well. now there’s no data left on my email id.
I did check online if it’ll delete my data from cloud before doing so and i found out it’ll only delete data from mobile storage and not from cloud. It still deleted everything from cloud including synced bookmarks, saved password, Recent tabs.

the bookmark bug is not fixed . it keeps buffering.

Steps to Reproduce

  • app info> manage storage> clear all data.

Actual result

the bug i was trying to fix yet its not fixed still . I’m not able to upload more than 1 photo.

Reproduces how often

! Easily reproduced

**Smartphone

  • Device: [Redmi Note 10S]

  • Miui version: 14.0.11.0

  • Android version: 13 TP1A.220624.014

  • Browser [herond]

  • Version [2.1.9]

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@airdropfarmer529 unfortunately, it may be isn’t deleted from cloud completely. It just stuck there, and your device is facing the same issues that I have faced in past(sadly, it’s still ongoing currently)

Check this posts ive made here in this forum:

Hope this helps to understand the current situation that’s going around herond browser right now.

Warm regards & have a great day,
Racercrew911

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so it worked for you after some update came as i can see. till than I’ve lost my data right? @Racercrew911

edit: from what i can see version 2.1.0 solved the issue for you. and it might be back it the current 2.1.9 version.

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@Stacia looks like this issue has happened before. can you please look into it.

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@airdropfarmer529 you could say that.

I still didn’t get neither my bookmarks :bookmark:, nor my passwords :key: back, (yet!) Sadly.

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@Racercrew911
i don’t get it. the issue was solved for you and now its back for you again?:thinking:

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@airdropfarmer529 I think you don’t quite get it. The actual problem is, my other browsers sync services are working just fine(EVEN CÒC CÒC, WHICH COMES FROM THE SAME COUNTRY AS THE HEROND BROWSER, IS COMPLETELY WORKING FINE WITHOUT ANY MAJOR SERVER OUTAGE TILL NOW!). But, herond browser right now unfortunately facing weird issues here, while the dev team saying something else. Even upgrading the chromium code doesn’t help that much. (SPOILER: The sync problem is all started{or rather say, existed)since the first 2.0.** version!}

You can see the screenshot below to understand it.

(herond://sync-internals/)

(Keep it in mind that, I’m right now posting it on herond browser, with full network connectivity, no issues on that part!).

@airdropfarmer529 also, it may sound weird to you, but herond devs are actually aware of it already. And I have no idea what actually the problem here is.

Then, after a long period of time, They said(in past conversation) there’s no problem is happening on their server side. I don’t know what to say about it.

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oo ok.
i was saying in the sense that i saw the thread that you linked of your issue and in last you said your issue is solved.

so i thought the issue was solved for you.

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@airdropfarmer529 for once, I thought the same too. But then, i realised I actually jumped on the hype train too sooon to celebrate it! :person_facepalming:t2::unamused:

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ahh well i guess now the devs can see the issue is actually from their end and not ours

it shouldn’t takes years to fix this basic problem.

also there are few more bugs thats are really annoying but before them all , i want them to solve this issue.

even if i manage to get all my bookmarks and recent tabs only for once like you , I’ll just copy them all and put it on chrome. can’t trust herond with my data not being lost and no one solves it for years.

I’ve messaged admin in their telegram group as well lets see what happens. do let me know if you manage to solve the issue some how.

thanks for all the replies. atleast i know its not my issue alone and that my data is not completely lost. :heart::heart:

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@airdropfarmer529 hmm, ok if you say so…
See you soon around in future.
:people_hugging::wave:t2:

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the issue got fixed finally after messaging in telegram many times. @Racercrew911

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@airdropfarmer529 really? Is there any update which fixed that? :no_mouth:

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don’t know much but i talked with admin in telegram. it took some time but now its fixed.

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@airdropfarmer529 i see. Let me check that at some point then to verify if it’s true.

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@airdropfarmer529 no luck! Nothing really changes much it seems! :expressionless::unamused:

&now it’s disconnected again! Completely SUCKED moment!

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its working for me fine. bookmarks showing, even my recent tabs came back. try to contact admin on telegram group. he’ll forward your issue to devs.

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@airdropfarmer529 by the way, is your location from Europe, asia or western region? Where it’s getting affects in past to you?

I’m from india. and its fixed now I’m not having any issues.

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